Effective date: October 17, 2026
Ariel Creative Group LLC ("ACG," "we," "us," or "our") operates the website at arielcreativegroup.com, including its subdomains such as demo.arielcreativegroup.com (together, the "Site"). This Privacy Policy explains what information we collect when you use the Site, how we use it, and the choices you have.
By using the Site or submitting information through it, you agree to the practices described here.
Information you provide. When you fill out a form on the Site, message us through the website chat, or call or text us, we collect the details you choose to share. This typically includes your name, your email address, your mobile phone number, your business name, your role, how you heard about us, where your content efforts currently stand, your priorities, and your budget range. We use these details to understand your request and follow up with you.
Information collected automatically. Like most websites, our Site and its hosting provider may automatically record basic technical information when you visit, such as your IP address, browser type, device type, the pages you view, and the date and time of your visit. This information helps us keep the Site running, secure, and reliable.
Cookies. The Site uses essential cookies needed for it to function. We may also use cookies or similar technology to understand how the Site is used so we can improve it. You can control cookies through your browser settings, though disabling them may affect how the Site works.
Third-party content. Some pages include video and other content embedded from third-party services such as Vimeo. When that content loads, the third party may collect information about your visit and set its own cookies under its own privacy policy, which we do not control.
We use the information we collect to:
We send text messages only to people who opt in by checking a consent box on one of our forms. Messages include appointment reminders, service updates, and replies to inquiries, plus occasional offers if you separately opt in to marketing messages. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except SMS providers that deliver our messages.
We do not sell your personal information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except SMS providers that deliver our messages. We share other information only in these limited situations:
Service providers. We use trusted third-party services to run our business, and they process information on our behalf. These include our website host, our database provider, our customer relationship management (CRM) platform, and our email and text messaging tools. They are permitted to use your information only to provide their services to us.
Legal reasons. We may disclose information if required by law, or if we believe in good faith that doing so is necessary to comply with a legal obligation, protect our rights, or protect the safety of others.
Business transfer. If our business is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We keep the information you submit for as long as needed to respond to your request, to provide our services, and to meet our legal and business requirements. When we no longer need it, we take reasonable steps to delete or de-identify it.
You can ask us to access, correct, or delete the personal information you have given us, and you can opt out of non-essential emails at any time by letting us know or using the unsubscribe option where available. To make a request, contact us using the details below. We will respond within a reasonable time.
We take reasonable measures to protect the information we collect. No method of transmission or storage over the internet is completely secure, however, and we cannot guarantee absolute security.
The Site is intended for business owners and is not directed to children. We do not knowingly collect personal information from anyone under the age of 18. If you believe a child has provided us with personal information, please contact us and we will delete it.
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Your continued use of the Site after a change means you accept the updated policy.
If you have questions about this Privacy Policy or how we handle your information, you can reach us at hello@arielcreativegroup.com.